RFI Ranked #36 on The SDM 100 Report
July 11, 2014 –The SDM 100 Report ranks U.S. companies that provide electronic security systems and services to both residential and non-residential customers. The primary objective of the report is to measure consumer dollars gained by alarm companies, in order to present an account of the size of the market served by the 100 largest security providers. These alarm companies earn their revenues from the sale, installation, service and monitoring of electronic security systems — such as intrusion and fire alarm, access control, video surveillance, and related low-voltage systems.
RFI is proud to have made it onto the top 100 list for the 23rd year in a row (since the report’s inception). RFI is ranked #36 on the 2014 SDM 100 Report.
RFI’s Mark Simpson Wins 2014 CSAA Support Person of the Year
July 8, 2014 — Mark Simpson, RFI’s Control Center manager, recently received the 2014 CSAA Support Person of the Year Award.
The Central Station Alarm Association (CSAA) recognizes central stations and their outstanding personnel who perform in the highest professional manner, making a significant contribution to the betterment of the alarm industry and the alarm profession, while demonstrating exceptional service to their customers and community. The recognition takes place annually at the CSAA Excellence Awards ceremony at ESX in Nashville, Tennessee.
In Mark’s 27 years with RFI, he has shown dedication to not only RFI and The Control Center, but to the industry as a whole. He takes personal responsibility to sharpen his skills to benefit the central station as well as its customers. Mark has shown his commitment to both continuing his own education and to training the next generation. In addition, he serves at the president of the Silicon Valley Alarm Association.
Says CEO of RFI Dee Ann Harn, “All of us at RFI are tremendously proud of Mark. Receiving the award for 2014 CSAA Support Person of the Year is much deserved. For over 25 years, Mark has helped build RFI’s Control Center to become one of the premium monitoring stations in the western region. He has shown a commitment to learning and implementing new technology to make the Control Center successful. Thank you Mark!”
RFI Honored by Strategic Partners
April 2, 2014 – In the past few months, RFI Communications and Security Systems has been honored by strategic partners.
The string of recognition started with 3 accolades from Honeywell. The 2013 Circle of Excellence award was presented in recognition of RFI’s display of quality service and for embracing the Authorized Dealer Program for integrated security. Also in recognition of their integrated security, RFI was given the 2013 Dealer of the Year award. Another Honeywell honor, second place Dealer of the Year, was awarded for RFI’s status in the Authorized Dealer Program for commercial security systems.
Software House presented RFI with a 2013 Enterprise Partner award. The praise was to acknowledge RFI’s efforts and achievements in product presentation as well as customer satisfaction.
Siemens recognized RFI with two Star Performance awards for 2013. The first is a best performance to plan in class AAA. The second is for best overall performance in the North West territory. RFI is honored to be a Siemens’ platinum partner.
RFI is proud to maintain positive relationships with partners with stellar reputations to provide its customers with excellent products and outstanding customer service.
RFI Communications & Security Systems accepted three prestigious awards from Honeywell.
February 18, 2014 – RFI, a leader in the Electronic Security System marketplace, was honored to receive three highly sought after awards from Honeywell, a global Fortune 100 company.
RFI was presented with the 2013 Circle of Excellence award. The honor was given in recognition of RFI’s commitment to excellence in service and sales and for effectively implementing the Authorized Dealer Program for integrated security.
In recognition of their skill regarding integrated security, was the award of 2013 Dealer of the Year award. RFI is the 15 largest security systems integrator in the US and is honored to receive this award.
A third Honeywell honor, 2nd place Dealer of the Year, was presented to RFI for their status in the Authorized Dealer Program for commercial security systems.
Overall, RFI is proud to be Honeywell’s Partner of Choice as well as of their stellar record with leading manufacturers, pointing toward extensive industry and product knowledge. RFI finds gratification in being a thought leader with the ability to provide quality products, installation and service to their customers.
RFI Awarded 2013 Gold Partner of the Year for North America by Axis Communications
San Jose, CA – January 22, 2014 – RFI Communications & Security Systems was named the 2013 Gold Partner of the Year for North America by Axis Communications, the world leader in network video, during the eighth annual Axis Channel Convergence Conference (ACCC) held in Carlsbad, California. Axis presents the Gold Partner of the Year award annually to recognize the success and loyalty of one partner, as well as their commitment to driving the shift from analog CCTV to IP-based network video surveillance.Meeting customers’ requirements for design, installation and service are highlights of RFI’s mission. In all projects, RFI utilizes high quality products, applies innovation, utilizes best practices and demonstrates notable accomplishments in the systems integration industry. “Quality is a key driver for RFI which protects our reputation, brand, and most of all our clients’ assets. To this end, the partnership with Axis is critical to quality (CTQ) on all fronts. The other elements are commitment to innovation and total cost of ownership which also aligns tightly with our mission,” said Brad Wilson, President & COO.
RFI is a Gold Partner in Axis’ Channel Partner Program, designed to help partners leverage Axis’ technology to capitalize on the fast-growing network video surveillance industry. As a channel-oriented company, Axis views partners as an extension of its team, playing a key role in the overall success of the company as well as the surveillance market’s transition from analog CCTV to digital video.
“RFI Communications & Security Systems has always been a solid partner with a dedicated staff that is willing to work closely with us to provide the best solution for their customers,” said Larry Newman, director of sales, Axis Communications, Inc. “Their openness and willingness to learn reflect our own values as a company, which has only strengthened our partnership.”
ACCC is an annual gathering of Axis’ top distributors, systems integrators, software development and strategic infrastructure partners throughout North America. This year’s event drew more than 300 attendees, including RFI, who participated in educational workshops about IP-based surveillance technology and future roadmap and sessions that highlighted network video best practices and customer success stories.
RFI Partners with The San Jose Silicon Valley Chamber Of Commerce and Teenforce in Their Efforts to Employ Youth
San Jose, CA, January 2014 — RFI Communications & Security Systems
is proud to work with TeenForce, a self-sustaining non-profit organization that helps teens (ages 14-20) gain work experience. They provide work readiness training, skills development and job placement services. Teens in the program gain confidence and skills while improving adult/teen relationships. Teens become healthy, caring and responsible young adults who have important roles in the community. The San Jose Silicon Valley Chamber of Commerce and TeenForce announced a successful first-year collaboration on foster youth jobs and plans to increase the program in 2014. The start-up program generated 94 part-time and full-time jobs in 2013.“We met two outstanding young workers at the first Hiring Fair,” said Laura Lacomblé, Director of Human Resources for RFI. “After three successful months of work under the TeenForce program, we converted an alarm installation trainee and a security monitoring specialist to the regular RFI payroll.
“The chamber is very proud of the efforts of our members to support foster youth in our community,” said President & CEO Matthew Mahood. “This hiring model works for both youth and businesses. In fact, the chamber hired an outstanding young worker through the TeenForce program.”
The real impact of this program is captured by Joaquin Trejo, 20, a former foster youth. “When I attended the Hiring Fair last June, I was struggling with housing and hadn’t had steady employment,” Trejo said. “With the support of TeenForce and RFI, I now have stable housing and am learning skills that will lead to a career.”
Three Hiring Fairs will be held in 2014 at the San Jose Silicon Valley Chamber of Commerce offices. The first Hiring Fair is scheduled for January 28, and subsequent events will be held in May and October. For more information on the hiring fair, call 408-827-3078. Businesses are encouraged to contact TeenForce to schedule time slots to interview pre-screened and prepared candidates at the January 28 Hiring Fair. “TeenForce and the FYEC members will recruit and prepare candidates specifically suited for the job openings,” said TeenForce CEO John Hogan. “This is why it is a Hiring Fair and not a Job Fair. We are intentionally matching applicants to available positions, so the interviews are highly productive.”
RFI Participates in The San Jose Sharks® Opening Night Street Rally
San Jose, CA, October 2013 — On Thursday, October 3, The San Jose Sharks® held their annual Opening Night Street Rally where the scene on Autumn Street next to the newly named SAP Center in San Jose was filled with excitement! Hundreds of San Jose Sharks fans donning their team’s color moved from booth to booth, sharing eager anticipation of the season’s opening game. The sea of teal created waves of energy and enthusiasm as event participants had their faces painted, bought beer to support The Sharks Foundation and enjoyed the lively entertainment.At the south entrance of the street rally was RFI’s festive booth, decorated with balloons, a poster highlighting our partnership with the Sharks and a combination of RFI and Sharks items. The RFI team attracted crowds with an attention-generating bean bag toss game and, of course, their RFI charm. The game participants were able to win RFI branded items, and we featured a Sharks Jersey as well as San Jose Sharks paraphernalia as a drawing prizes.
RFI enjoyed participating in the event as an official sponsor and is proud to be the Preferred Security Provider of The San Jose Sharks®!
RFI Partners with The San Jose Sharks®
San Jose, CA, October 2013 — RFI Communications & Security Systems is delighted to announce they have partnered with The San Jose Sharks®, a professional ice hockey team based in San Jose, CA. Bryan Wade, account executive, recently closed a security solution deal with the newly named SAP Center (formerly HP Pavilion) and San Jose Ice. This engagement proudly brands RFI as The Preferred Security Provider of The San Jose Sharks®. In addition to the physical security system being put into place, RFI will provide a full service maintenance plan.Coupled with the SAP Center’s and San Jose Ice’s security project installation and maintenance is RFI’s official sponsorship of The San Jose Sharks®. Fans can expect to see the company’s name and logo across a few media platforms. RFI’s marketing campaign includes a radio advertisement during live broadcasts of Sharks’ games on KFOX-FM 98.5 as well as a full page print advertisement in the San Jose Sharks Magazine. Hockey enthusiasts attending home games will experience RFI’s exclusive exposure on the LED signage in three areas within the arena bowl, and attendees of other events held at the SAP Center will see RFI’s logo featured on LED signage tiles.
RFI is pleased to work closely with SAP Center and San Jose Ice to secure their facilities and is enthusiastic about being an official sponsor of the beloved and respected San Jose Sharks. “The partnership with the San Jose Sharks is an exciting way to promote RFI’s brand while supporting an area favorite and helping to stimulate local economy. We are proud of our association with a strong organization that cares about the community,” said Brad Wilson, President & COO.
“ASAP” Has Been Deployed in The Control Center, San Jose, California
Richmond, Virginia, June 2013 — The Control Center, RFI’s 24-hour 5-Diamond UL Monitoring Center, is the First California Monitoring Center to implement the ”Automated Secure Alarm Protocol (ASAP).” Director, Mary Jensby and Support Tech Manager, Mark Simpson finished the testing process with Richmond, Virginia and received their official deployment paperwork in June, 2013. Currently, Simpson and Jensby are finishing their final phase of testing with Tempe, Arizona and will be able to communicate with them using the CAD (Computer Aid Dispatch) process by the end of the month. This is the next generation for the processing of information from alarm monitoring stations needing emergency dispatch. ASAP is an automated IP-based communication process between Central Stations and PSAPS. PSAP (Public Safety Answering Point) is the call center responsible for processing requests for emergency responding agencies (police, fire, ambulance, and other). The Central Station Automation Providers and PSAP CAD (Computer Aided Dispatch) Providers utilize an XML protocol written for the APCO/CSAA 2.101.1-2008 ANSI Standard to communicate with each other without the use of telephone calls.ASAP is a public-private partnership designed to eliminate telephone calls from alarm companies, eliminate miscommunications by alarm company operators and 9-1-1 PSAP call-takers, and reduce 9-1-1 processing time by two-to-three minutes or more. The reduction in 9-1-1 processing time has the potential for an equivalent reduction in response times by public safety first responders, resulting in a likelihood of increased law enforcement apprehensions made, fires extinguished more quickly and lives saved.
RFI in the 2013 SDM 100 Largest Security Providers List
SDM Magazine, May 2013 — RFI is honored to be one of the 2013 SDM 100 Largest Security Providers. These U.S. companies were ranked by their Recurring Monthly Revenue (RMR). They provide electronic security systems and services to both residential and non-residential customers. Their revenue is from the sale, installation, service, hosting and monitoring of electronic security systems, such as intrusion and fire alarm, access control, video surveillance, and related low-voltage systems. RFI ranked #54 in SDM 100, #4 in Non-Residential Installation Revenue and #26 in Total Annual Revenue. Click here
to view our certificate.
RFI on SD&I Fast 50 National List
Las Vegas, Nevada – April 2013 — As announced at ISC West’s 2013 Conference, RFI was included as an accomplished integrator on the SD&I Fast 50 list. The list chronicles America’s Fastest Growing Systems Integrators as being the face of the industry and the marketplace – providing services and solutions that run the gamut from traditional intrusion detection alarms to interactive services to monitoring and hosted video and access control. RFI is proud of this recognition as it celebrates our ability to sucessfully adjust our business model, adapt to new technologies and capitalize on new revenue opportunities. The RFI leadership team is dedicated to the development of its people and to the long term strategies that build true value for its customers. Click here
to view our achievement certificate from SDI.
The Control Center Awarded the 2013 FARA Award
Orlando, Florida – April 2013 — The Control Center, a division of RFI, was presented the “FARA Industry Achievement Award” for 2013 by the False Alarm Reduction Association (FARA) at their conference in Orlando, Florida, in April. Click here
to view the FARA Award. The Control Center has continued its efforts to reduce false alarms by re-structuring the program to be more proactive. The Control Center works with customers and/or dealers to troubleshoot an account with multiple signals. If attempts to correct the problems are unsuccessful, the Service Department is notified to work with the customer to find a solution. Addressing false alarms is one of the diamonds of our CSAA Five Diamond Monitoring Center! To that end, the Control Center will continue to work with police and jurisdictions throughout the United States to bring down the number of false alarms.
RFI Being Recognized Again in the 25 Family-Owned Businesses Survey
by Silicon Valley/San Jose Business JournalSan Jose, California – March, 2013 — RFI was once again recognized in the Top 25 Family-Owned Businesses Survey by the Silicon Valley/San Jose Business Journal. RFI has made it to this list every year. Click here to view our Certificate on this achievement.
RFI Recognized as SDM’s 2012 Integrator of the Year Honoree
SDM Magazine – November 2012 — RFI is proud to be SDM’s 2012 Integrator of the Year Hononree. This recognizes RFI as a company that strives to demonstrate unmistakable success, a high level of innovation, the use of industry best practices, and notable growth and accomplishments in the systems integration. Click here
to read the news. Click here
to read the story in the SDM magazine.
RFI Contracted by Good Technology for the HID Readers that Support NFC-Based Access by Smartphones
PC Advisor – September 25, 2012 — Good Technology contracted RFI to install new HID Global ThinLine II proximity readers in its Sunnyvale office. These new readers are compatible with the low-frequency proximity-based ID badges Good currently uses, as well as the HID Near Field Communications (NFC) credentials stored on the smartphones given to pilot participants for physical access to buildings and offices. Good has started a few months ago working with HID Global as part of what HID is calling the “world’s first NFC-enabled smartphone pilots in the enterprise.” Click here
to read the whole story.
RFI Joins Silicon Valley Leaders by Investing in the Long-Term Success of the Community
San Jose, California – September 13, 2012 — RFI has invested in the San Jose Silicon Valley Chamber of Commerce
’s Leadership Circle to help create a strong local economy and serve as the region’s leading voice of business. Being a Leadership Circle member, RFI demonstrates commitment to playing an enhanced role growing jobs, promoting business success and making the Silicon Valley a great place to live, invest, work, play and raise a family. Click here
to view the Leadership Circle Poster.
RFI’s Los Angeles Office Recognized by the Mayor and City Council of the City of Cerritos, California
Cerritos, California – August 23, 2012 — The City of Cerritos, California has started a program a couple of years ago where the city spotlights some of its great business communities. RFI’s Los Angeles Office was recognized by the Mayor and the City Council of the City of Cerritos. Click here
to watch the video of the proclamation.
RFI On the List for the Largest Private Companies in Silicon Valley
San Jose, California – August 3, 2012 — RFI has achieved to be one of the Largest Private Companies in the Silicon Valley. This list was published by the Silicon Valley/San Jose Business Journal and ranked by the 2011 fiscal year revenue. Click here
to view our Certificate.
RFI in the SDM Top Systems Integrators Report Again for 2012
SDM Magazine, July 2012 – RFI has achieved to be in the SDM Top Systems Integrators Report every year since the inception of this survey by SDM in 1997. RFI has made it again in the 2012 list and ranked #15 among the 114 companies in this report. Click our Achievement Certificate
to view it.
RFI Being Recognized in the 25 Family-Owned Businesses Survey by Silicon Valley / San Jose Business Journal
San Jose, California – March 16, 2012 – RFI is proud to be recognized every year in the 25 Family-Owned Businesses Survey by the Silicon Valley / San Jose Business Journal, and ranked #20 this year. Click here
is to view our Certificate on this achievement.
RFI Expands Its Operations in Southern California
San Jose, Calif., March 13, 2012 – With a healthy book of business already in the Los Angeles area, RFI Communications & Security Systems has decided to open a fourth branch office. RFI has hired a branch manager, Scott Covey, to lead the new office, which the company expects to open at the beginning of May. The office will be located in Cerritos, in southeast Los Angeles County. To read the complete press release click here