RFI Ranked #25 on The SDM 100 Report
July 11, 2014 --The SDM 100 Report ranks U.S. companies that provide electronic security systems and services to both residential and non-residential customers. The primary objective of the report is to measure consumer dollars gained by alarm companies, in order to present an account of the size of the market served by the 100 largest security providers. These alarm companies earn their revenues from the sale, installation, service and monitoring of electronic security systems — such as intrusion and fire alarm, access control, video surveillance, and related low-voltage systems.
RFI is proud to have made it onto the top 100 list for the 23rd year in a row (since the report’s inception). RFI is ranked #25 on the 2014 SDM 100 Report.
RFI’s Mark Simpson Wins 2014 CSAA Support Person of the Year
The Central Station Alarm Association (CSAA) recognizes central stations and their outstanding personnel who perform in the highest professional manner, making a significant contribution to the betterment of the alarm industry and the alarm profession, while demonstrating exceptional service to their customers and community. The recognition takes place annually at the CSAA Excellence Awards ceremony at ESX in Nashville, Tennessee.
In Mark’s 27 years with RFI, he has shown dedication to not only RFI and The Control Center, but to the industry as a whole. He takes personal responsibility to sharpen his skills to benefit the central station as well as its customers. Mark has shown his commitment to both continuing his own education and to training the next generation. In addition, he serves at the president of the Silicon Valley Alarm Association.
Says CEO of RFI Dee Ann Harn, “All of us at RFI are tremendously proud of Mark. Receiving the award for 2014 CSAA Support Person of the Year is much deserved. For over 25 years, Mark has helped build RFI’s Control Center to become one of the premium monitoring stations in the western region. He has shown a commitment to learning and implementing new technology to make the Control Center successful. Thank you Mark!”
RFI Honored by Strategic Partners
The string of recognition started with 3 accolades from Honeywell. The 2013 Circle of Excellence award was presented in recognition of RFI’s display of quality service and for embracing the Authorized Dealer Program for integrated security. Also in recognition of their integrated security, RFI was given the 2013 Dealer of the Year award. Another Honeywell honor, second place Dealer of the Year, was awarded for RFI’s status in the Authorized Dealer Program for commercial security systems.
Software House presented RFI with a 2013 Enterprise Partner award. The praise was to acknowledge RFI’s efforts and achievements in product presentation as well as customer satisfaction.
Siemens recognized RFI with two Star Performance awards for 2013. The first is a best performance to plan in class AAA. The second is for best overall performance in the North West territory. RFI is honored to be a Siemens’ platinum partner.
RFI is proud to maintain positive relationships with partners with stellar reputations to provide its customers with excellent products and outstanding customer service.
RFI Communications & Security Systems accepted three prestigious awards from Honeywell.
RFI was presented with the 2013 Circle of Excellence award. The honor was given in recognition of RFI’s commitment to excellence in service and sales and for effectively implementing the Authorized Dealer Program for integrated security.
In recognition of their skill regarding integrated security, was the award of 2013 Dealer of the Year award. RFI is the 15 largest security systems integrator in the US and is honored to receive this award.
A third Honeywell honor, 2nd place Dealer of the Year, was presented to RFI for their status in the Authorized Dealer Program for commercial security systems.
Overall, RFI is proud to be Honeywell’s Partner of Choice as well as of their stellar record with leading manufacturers, pointing toward extensive industry and product knowledge. RFI finds gratification in being a thought leader with the ability to provide quality products, installation and service to their customers.
RFI Awarded 2013 Gold Partner of the Year for North America by Axis Communications
Meeting customers’ requirements for design, installation and service are highlights of RFI’s mission. In all projects, RFI utilizes high quality products, applies innovation, utilizes best practices and demonstrates notable accomplishments in the systems integration industry. “Quality is a key driver for RFI which protects our reputation, brand, and most of all our clients’ assets. To this end, the partnership with Axis is critical to quality (CTQ) on all fronts. The other elements are commitment to innovation and total cost of ownership which also aligns tightly with our mission,” said Brad Wilson, President & COO.
RFI is a Gold Partner in Axis’ Channel Partner Program, designed to help partners leverage Axis’ technology to capitalize on the fast-growing network video surveillance industry. As a channel-oriented company, Axis views partners as an extension of its team, playing a key role in the overall success of the company as well as the surveillance market’s transition from analog CCTV to digital video.
“RFI Communications & Security Systems has always been a solid partner with a dedicated staff that is willing to work closely with us to provide the best solution for their customers,” said Larry Newman, director of sales, Axis Communications, Inc. “Their openness and willingness to learn reflect our own values as a company, which has only strengthened our partnership.”
ACCC is an annual gathering of Axis’ top distributors, systems integrators, software development and strategic infrastructure partners throughout North America. This year’s event drew more than 300 attendees, including RFI, who participated in educational workshops about IP-based surveillance technology and future roadmap and sessions that highlighted network video best practices and customer success stories.
RFI Partners with The San Jose Silicon Valley Chamber Of Commerce and Teenforce in Their Efforts to Employ Youth
“We met two outstanding young workers at the first Hiring Fair,” said Laura Lacomblé, Director of Human Resources for RFI. “After three successful months of work under the TeenForce program, we converted an alarm installation trainee and a security monitoring specialist to the regular RFI payroll.
“The chamber is very proud of the efforts of our members to support foster youth in our community,” said President & CEO Matthew Mahood. “This hiring model works for both youth and businesses. In fact, the chamber hired an outstanding young worker through the TeenForce program."
The real impact of this program is captured by Joaquin Trejo, 20, a former foster youth. “When I attended the Hiring Fair last June, I was struggling with housing and hadn’t had steady employment,” Trejo said. “With the support of TeenForce and RFI, I now have stable housing and am learning skills that will lead to a career."
Three Hiring Fairs will be held in 2014 at the San Jose Silicon Valley Chamber of Commerce offices. The first Hiring Fair is scheduled for January 28, and subsequent events will be held in May and October. For more information on the hiring fair, call 408-827-3078. Businesses are encouraged to contact TeenForce to schedule time slots to interview pre-screened and prepared candidates at the January 28 Hiring Fair. “TeenForce and the FYEC members will recruit and prepare candidates specifically suited for the job openings,” said TeenForce CEO John Hogan. “This is why it is a Hiring Fair and not a Job Fair. We are intentionally matching applicants to available positions, so the interviews are highly productive."
RFI Participates in The San Jose Sharks® Opening Night Street Rally
At the south entrance of the street rally was RFI’s festive booth, decorated with balloons, a poster highlighting our partnership with the Sharks and a combination of RFI and Sharks items. The RFI team attracted crowds with an attention-generating bean bag toss game and, of course, their RFI charm. The game participants were able to win RFI branded items, and we featured a Sharks Jersey as well as San Jose Sharks paraphernalia as a drawing prizes.
RFI enjoyed participating in the event as an official sponsor and is proud to be the Preferred Security Provider of The San Jose Sharks®!
RFI Partners with The San Jose Sharks®
Coupled with the SAP Center’s and San Jose Ice’s security project installation and maintenance is RFI’s official sponsorship of The San Jose Sharks®. Fans can expect to see the company’s name and logo across a few media platforms. RFI’s marketing campaign includes a radio advertisement during live broadcasts of Sharks’ games on KFOX-FM 98.5 as well as a full page print advertisement in the San Jose Sharks Magazine. Hockey enthusiasts attending home games will experience RFI’s exclusive exposure on the LED signage in three areas within the arena bowl, and attendees of other events held at the SAP Center will see RFI’s logo featured on LED signage tiles.
RFI is pleased to work closely with SAP Center and San Jose Ice to secure their facilities and is enthusiastic about being an official sponsor of the beloved and respected San Jose Sharks. “The partnership with the San Jose Sharks is an exciting way to promote RFI’s brand while supporting an area favorite and helping to stimulate local economy. We are proud of our association with a strong organization that cares about the community,” said Brad Wilson, President & COO.
"ASAP" Has Been Deployed in The Control Center, San Jose, California
ASAP is a public-private partnership designed to eliminate telephone calls from alarm companies, eliminate miscommunications by alarm company operators and 9-1-1 PSAP call-takers, and reduce 9-1-1 processing time by two-to-three minutes or more. The reduction in 9-1-1 processing time has the potential for an equivalent reduction in response times by public safety first responders, resulting in a likelihood of increased law enforcement apprehensions made, fires extinguished more quickly and lives saved.
RFI in the 2013 SDM 100 Largest Security Providers List
RFI on SD&I Fast 50 National List
The Control Center Awarded the 2013 FARA Award
RFI Being Recognized Again in the 25 Family-Owned Businesses Survey
San Jose, California – March, 2013 -- RFI was once again recognized in the Top 25 Family-Owned Businesses Survey by the Silicon Valley/San Jose Business Journal. RFI has made it to this list every year. Click here to view our Certificate on this achievement.